Privacy Policy, Security, Terms of Use

The legal stuff
Privacy policy

When you provide your name and email address on our webforms, you’re agreeing to us contacting you about the information you requested.  And that’s all we’ll do at that stage!

If we start working with you, we will store information such as your name, job title, contact details and company information on our GDPR compliant database hosted by an external specialist company. You can ask to see this information or have it changed or deleted at any time email ( or phone +44 (0) 1925 506 100.

If you tick the box on one of our forms (web-based or print) to be added to our newsletter, your name and email address will be added to our newsletter mailing list. You will be able to unsubscribe from this at any time, and your details will be deleted from the system. We’ll never pass your information on to anyone else.

Data Security

Our customer relationship database is hosted by an external specialist company with its own data security team. Access to this database via our employees is restricted to ensure data safety.

Our email newsletter database is hosted on Zoho, a fully GDPR compliant professional platform. You can read more about how Zoho keeps your data secure here:

At any time, you can ask us to let you know what data we hold on you and to have it deleted or altered. You can do this by contacting us by email ( or phone +44 (0) 1925 506 100.


Cookies are small data files that may be placed on your PC or mobile device when you visit a website. In this way, the website recognises your computer each time you visit the website. This can make website services more personalised and efficient, and it provides the website information about how you are using it. You should be able to disable cookies by changing settings in your browser.

The platform we use for sending out our email newsletter, Zoho, uses some essential and performance cookies when you open and interact with emails it sends on our behalf. It may also use cookies when you visit a landing page that we have linked to one of our emails. Zoho uses information gained from using these cookies to provide us with reports about how subscribers interact with the email it sent for us. You can find out more about how Zoho handles cookies here:

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Terms & COnditions of USE of OUR WEBSITE

Please read these terms of use carefully before using our website. By using the site, you indicate that you accept these terms of use and agree to abide by them.

Intellectual Property Rights 
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance on Information Posted
Commentary and other materials posted on our site are not intended to amount to advice. We disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Changes to our site
Content on this site may change at any time, and if the need arises we may suspend access or suspend the site indefinitely. Material on the site may be out-of-date at any time, and we are not obliged to update such material.

Our Liability
All material on this site is provided without guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and any third patiesconnected to us hereby expressly exclude: All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for: loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Transactions concluded through our site
Contracts for the supply of any goods or services formed through our site or as a result of visits made by you are governed by our terms and conditions of supply.

Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to and from our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy. If you wish to make any use of material on our site other than that set out above, please address your request to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and Applicable Law
The English courts will have (non)-exclusive jurisdiction over any claim arising from, or related to, a visit to our site (although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country).
These terms of use are governed by English law.

Inventya and Inventya logo are registered trademarks of Inventya Ltd.

Variations in Terms and Conditions
We may revise these terms and conditions at any time by amending this page. You should check this page form time to time and take notice of any changes made, as they are binding on you. Some of the provisions contained in these terms and conditions may be superseded by provisions or notices elsewhere on our site.

Do you have concerns about these T&Cs?
Please contact

We welcome your feedback on any aspect of our service. If we fall short of your expectations in any way then please let us know by letter, phone or email using the contact details shown in the CONTACT section at the bottom of this page.  We aim to acknowledge complaints within 5 working days, and will fully investigate your concerns. You should receive a written response within 20 working days wherever possible, and if not, we will provide you with a revised date for a response. Please address your complaint to 'FAO: The Directors'.
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